With Patients' Lives in the Balance, Mercy Flight's Dispatchers Answer the Call.
"All phone lines at Mercy Flight come into the Communications Center," says Peter West, Mercy Flight's Communications Specialist Supervisor. Paul Cervoni, another of Mercy Flight's dedicated Communications Specialists says,"after 34 years of EMS experience, there is no better feeling than knowing I am a part of this job." With patients' lives in the balance, Mercy Flight's Dispatchers answer the call: https://www.mercyflight.org/dispatcher-story
*Story Shared from Mercy Flight WNY Facebook Page.